Terms of use

Version 2026-11-13

These terms apply when you use EventFlow to buy tickets, sell tickets, hire crew or work as crew. Please read them with the privacy notice. Privacy notice

What we do

EventFlow is a platform. Organizers use it to sell tickets and to hire event crew. The organizer runs the event and is responsible for it, including its content, safety, changes and refunds.

Your account

  • You must be 18 or older to have an account.
  • Give true details and keep your sign-in secure. You are responsible for what is done with your account.
  • We can suspend an account that breaks these terms or the law.

Tickets

  • Prices are in Qatari riyals and include the fees shown at checkout.
  • Tickets are held for a short time during checkout. A booking is confirmed only when the payment is confirmed.
  • Each ticket has a QR code that lets one person in once. Keep it private.
  • The organizer's refund policy applies. If an event is cancelled, the organizer refunds you.
  • Do not resell tickets for more than their price unless the organizer allows it.

Event crew

  • Crew are not employed by EventFlow. Each shift is an agreement between the crew member and the organizer.
  • EventFlow does not pay crew. The organizer pays the amounts it agreed, and must follow Qatar labour law.
  • Crew must be 18 or older and allowed to work in Qatar.
  • If you accept a shift, attend it or withdraw in time. Repeated no-shows can suspend your profile.

Organizers

  • Organizers must have the licences and permits their events need.
  • Organizers use guest and crew data only to run their events and staffing, and follow Qatar's personal data law.

Acceptable use

Do not misuse the service: no fraud, fake bookings, automated buying, copying data, or attempts to get into accounts or systems that are not yours.

Liability

We work to keep the service available and correct, but we cannot promise that it will never fail. As far as the law allows, we are not liable for an organizer's event or for losses that we could not foresee.

Law and disputes

The laws of the State of Qatar apply to these terms. The courts of Qatar decide disputes. If the English and Arabic texts differ, the Arabic text applies.

Who we are

EventFlow runs EventFlow.